Privacy Policy

Privacy Policy

Last Updated: [05-31-2026]

Introduction

Welcome to Guilt Free Journey (“we,” “our,” or “us”).

We are committed to protecting your privacy and handling your personal information in a transparent and secure manner. This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, forms, consultations, programs, services, communications, and related platforms.

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.


Information We Collect

We may collect information directly from you, automatically through your use of our website, and from third-party service providers.

Personal Information

We may collect:

  • Full name

  • Email address

  • Phone number

  • Date of birth

  • Gender

  • Country or location

  • Emergency contact details (if provided) 

  • And some other information as necessary

Health and Wellness Information

To provide personalized nutrition and wellness services, we may collect:

  • Height and weight

  • Body measurements

  • Body composition information

  • Dietary preferences

  • Food allergies and intolerances

  • Medical conditions disclosed by you

  • Health history

  • Lifestyle information

  • Exercise habits

  • Nutrition goals

  • Progress photographs

  • Progress reports

  • Consultation notes

  • Assessment forms

  • Pre-consultation questionnaires

  • Follow-up questionnaires

  • Measurement tracking forms

  • Wellness surveys

Appointment and Service Information

We may collect:

  • Appointment bookings

  • Consultation schedules

  • Program participation records

  • Service history

  • Client communication records

  • Customer support inquiries

Payment Information

If payments are processed through third-party providers, we may collect:

  • Billing information

  • Transaction records

  • Payment confirmations

We do not typically store complete payment card information on our servers.

Website Usage Information

When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring websites

  • Date and time of access

  • Clickstream information


Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience, understand website performance, and support marketing activities.

These may include:

  • Essential cookies

  • Performance cookies

  • Analytics cookies

  • Advertising cookies

  • Session cookies

  • Persistent cookies

We may use technologies such as:

  • Google Analytics

  • Google Tag Manager

  • Meta Pixel (Facebook Pixel)

  • Marketing automation tools

  • CRM tracking tools

  • Appointment booking software

  • Email marketing platforms

These technologies help us understand user behavior, measure campaign performance, improve services, and provide relevant content.

You can manage cookie preferences through your browser settings.


How We Use Your Information

We may use your information to:

  • Provide nutrition and wellness services

  • Schedule consultations

  • Deliver personalized recommendations

  • Monitor client progress

  • Maintain health and measurement records

  • Respond to inquiries

  • Process appointments

  • Improve our website and services

  • Send service-related communications

  • Send appointment reminders

  • Provide customer support

  • Conduct internal analysis and reporting

  • Maintain business records

  • Comply with legal obligations

  • Detect fraud or abuse

  • Protect our rights and interests

Where permitted by law, we may also use your information for marketing and promotional purposes.


Email Communications

We may send:

  • Consultation confirmations

  • Appointment reminders

  • Program updates

  • Follow-up communications

  • Educational content

  • Newsletters

  • Promotional offers

You may unsubscribe from marketing communications at any time using the unsubscribe link included in emails.

Service-related communications may still be sent when necessary.


How We Share Information

We do not sell your personal information.

We may share information with trusted third parties, including:

Service Providers

  • Website hosting providers

  • Email service providers

  • CRM providers

  • Appointment scheduling providers

  • Analytics providers

  • Marketing platforms

  • Cloud storage providers

  • Customer support tools

Professional Team Members

Authorized nutritionists, dietitians, doctors, consultants, coaches, and administrative staff may access information necessary to provide services.

Legal Requirements

We may disclose information if required by:

  • Applicable law

  • Court orders

  • Government requests

  • Regulatory authorities

  • Law enforcement agencies


Data Retention

We retain information for as long as reasonably necessary to:

  • Provide services

  • Maintain client records

  • Meet legal obligations

  • Resolve disputes

  • Enforce agreements

Retention periods may vary depending on the type of information and applicable legal requirements.


Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

These may include:

  • Secure hosting environments

  • Password-protected systems

  • Restricted access controls

  • Encryption where appropriate

  • Security monitoring

  • Staff access limitations

However, no method of electronic transmission or storage can be guaranteed to be 100% secure.


International Data Transfers

Your information may be stored or processed in countries outside your country of residence.

By using our services, you acknowledge that information may be transferred internationally where data protection laws may differ.


Your Rights

Depending on your location and applicable laws, you may have rights including:

  • Access your information

  • Correct inaccurate information

  • Request deletion of information

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Request data portability

To exercise these rights, please contact us using the details provided below.


Children’s Privacy

Our services are not directed to children under the age required by applicable law without parental or guardian involvement.

We do not knowingly collect personal information from children in violation of applicable laws.


Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of third-party websites and encourage users to review their privacy policies.


Health Information Disclaimer

Information collected through our services is used to provide nutrition and wellness guidance.

Our services do not replace professional medical diagnosis, treatment, or emergency medical care.

Users should consult qualified healthcare professionals regarding medical concerns.


Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with an updated revision date.

Continued use of our services after changes are posted constitutes acceptance of the revised Privacy Policy.


Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Guilt Free Journey

Email: info@guiltfreejourney.com

Phone: 923298938707